The hotel has a great location and clean, spacious rooms with beautiful decor. However, the dining experience was disappointing with overpriced, subpar food options. There were some minor issues like key malfunctions, but overall, the staff was friendly and accommodating. This place has potential but needs improvement in the dining department.

will be returning here soon

Spent 3 nights in a room with city views. It had an L-shaped sofa, flat-screen TV, and a cozy king bed. Loved the roll-in shower, free toiletries, and the 24-hour gym with fitness classes. Staff was super helpful, and the location was perfect for shopping. Enjoyed quick breakfast options and easy access to the Copley Mall.

Great view from the upper floors, but parking was pricey.

The room was super comfy, and I loved the large soaking tub after a long day of exploring. I also enjoyed a relaxing full body massage at the spa, which felt incredible and was just what I needed. One little hiccup was that the window shades didn’t close completely, but it didn’t ruin my overall experience. 😊

This place suits me perfectly and provides everything I need, like 24-hour reception, a lovely bar, and a great fitness center. I remember my first stay when the staff helped me with a wake-up call. Highly recommend!

Comfortable king room, but air conditioning was ineffective during a warm stay.

The Westin Copley Place, Boston has beautifully decorated areas and surprisingly spacious rooms, making it easy for seniors to navigate. I truly enjoyed the lovely views of the city from my room, adding to the charm of my stay.

More accessible seating in public areas would help.

The room was spacious and the view was fantastic, especially from the higher floors. The beds were super comfortable. The only downside was the couch was too low for my liking, which made lounging a bit awkward. Overall, a solid experience.

A generous and comfortable room with a great bed made for a pleasant stay. The location is ideal, being in a dynamic and safe area, with fantastic views from higher floors. Staff members, especially room service and cleaning, were exceptionally friendly and attentive. However, check-in was problematic with availability issues, and I noticed billing discrepancies despite pre-paying for the room, which left me frustrated with the customer service response.

exploring boston's charm from a central hub

my stay was enhanced by the wonderfully furnished room with an L-shaped sofa and windows offering stunning views over the Back Bay and Charles River, and the hotel's proximity to key attractions made city strolling a breeze, as both the famous Boston Public Garden and the iconic Trinity Church were just a short walk away.

The Westin Copley Place, Boston, boasts beautifully decorated areas that are welcoming, with spacious rooms that provided a lovely view of the cityscape, making it effortless for seniors like me to navigate and enjoy my stay.

Elevator wait times need significant improvement.

The location excels in its vibrant atmosphere, surrounded by charming streets and various eateries. Room service was efficient with delightful toasted sandwiches, and the check-in process was relatively smooth. However, valet service was often overloaded, leading to significant waits for my vehicle. Additionally, the bathroom door was nearly off its hinge, and the shower water was disappointingly lukewarm.

The room was comfortable and spacious with a very good bed. The television streaming worked perfectly, a pleasant surprise compared to so many other places. I appreciated the genuine staff who did a great job with room service. Overall, a nice experience.

My stay at the Westin Copley was delightful. The fantastic location near iconic landmarks made exploration easy. However, the high parking fees were a bit surprising. Overall, a memorable experience worth revisiting.

The room was spacious with a great view and featured the comfortable Westin Heavenly Bed. However, check-in was unimpressive due to staffing issues, and room service was inconsistent. It's a good spot for a city getaway, but be prepared for possible service delays.